Consumer Protection
Protect yourself in the deregulated electricity market. Verify suppliers on PUCO Apples to Apples, PA Power Switch, or MA DPU lists. Report slamming/cramming to PUCO (1-800-686-7826), PA PUC (1-800-692-7380), or MA DPU (617-305-3500). FTC and state AG handle fraud.
Electricity Consumer Rights: PUCO, PA PUC & DPU Guide 2026
Ohio PUCO (1-800-686-7826), Pennsylvania PUC (1-800-692-7380), and Massachusetts DPU (1-877-886-5066) enforce your electricity consumer rights. File slamming complaints online, cancel contracts within 7 days (OH) or 3 days (PA/MA), and verify suppliers on ElectricRates.org.
How to Avoid Electricity Scams: Door-to-Door Fraud Guide
Report electricity scams to PUCO (1-800-686-7826), PA PUC (1-800-692-7380), or MA DPU (1-877-886-5066). Common tactics include door-to-door slamming, fake utility robocalls, and phishing. Only use PUCO-certified suppliers verified on Apples to Apples or ElectricRates.org.
Verify Electricity Supplier License: PUCO, PA PUC, DPU Guide
Verify electricity suppliers through PUCO's certified supplier list at energychoice.ohio.gov, PA PUC's license search at puc.pa.gov, or MA DPU records at mass.gov/dpu. ElectricRates.org only shows verified, licensed providers.
Electricity Early Termination Fees: How to Avoid ETF Costs
Electricity early termination fees (ETFs) range $50-$400 depending on supplier and contract length. Pennsylvania, Ohio, and Massachusetts all require clear upfront disclosure of the fee, but none of them caps the dollar amount. Use ElectricRates.org to find no-ETF plans from certified suppliers.
Door-to-Door Electricity Scams: Red Flags & Protection Guide
Legitimate door-to-door energy sales require state licenses from PUCO, PA PUC, or MA DPU. Red flags: pressure tactics, requests for SSN/bank info, unsigned contracts. Report suspicious solicitors to PUCO (1-800-686-7826) or your local police. Compare rates safely on ElectricRates.org instead.
Energy Robocall Scams: How to Identify & Block Them 2026
Energy robocalls caused $12.5 billion in fraud losses in 2025 from 48.4 billion calls. AEP Ohio, Duke Energy, PECO, and Eversource never demand immediate payment by phone. Report scam calls to FTC (reportfraud.ftc.gov) and your state PUC. Compare rates safely on ElectricRates.org.
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