Consumer Protection
Protect yourself in the deregulated electricity market. Verify suppliers on PUCO Apples to Apples, PA Power Switch, or MA DPU lists. Report slamming/cramming to PUCO (1-800-686-7826), PA PUC (1-800-692-7380), or MA DPU (617-305-3500). FTC and state AG handle fraud.
Help Paying Your Electric Bill: Programs by State
More than 20 million U.S. households are behind on utility payments. Federal programs like LIHEAP provide up to $5,000 in heating/cooling assistance. Every state has additional programs. Here is how to find and apply for help.
Energy Robocall Scams: How to Identify & Block Them 2026
Americans reported $15.9 billion in fraud losses in 2025, and received 52.5 billion robocalls. AEP Ohio, Duke Energy, PECO, and Eversource never demand immediate payment by phone. Report scam calls to FTC (reportfraud.ftc.gov) and your state PUC. Compare rates safely on ElectricRates.org.
Door-to-Door Electricity Scams: Red Flags & Protection Guide
Legitimate door-to-door energy sales require state licenses from PUCO, PA PUC, or MA DPU. Red flags: pressure tactics, requests for SSN/bank info, unsigned contracts. Report suspicious solicitors to PUCO (1-800-686-7826) or your local police. Compare rates safely on ElectricRates.org instead.
Verify Electricity Supplier License: PUCO, PA PUC, DPU Guide
Verify electricity suppliers through PUCO's certified supplier list at energychoice.ohio.gov, PA PUC's license search at puc.pa.gov, or MA DPU records at mass.gov/dpu. ElectricRates.org only shows verified, licensed providers.
How to Avoid Electricity Scams: Door-to-Door Fraud Guide
Report electricity scams to PUCO (1-800-686-7826), PA PUC (1-800-692-7380), or MA DPU (1-877-886-5066). Common tactics include door-to-door slamming, fake utility robocalls, and phishing. Only use PUCO-certified suppliers verified on Apples to Apples or ElectricRates.org.
Electricity Consumer Rights: PUCO, PA PUC & DPU Guide 2026
Ohio PUCO (1-800-686-7826), Pennsylvania PUC (1-800-692-7380), and Massachusetts DPU (1-877-886-5066) enforce your electricity consumer rights. File slamming complaints online, cancel contracts within 7 days (OH) or 3 days (PA/MA), and verify suppliers on ElectricRates.org.
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