Regulated market: utility sets the rate

Indiana Electricity Rates

Rate data for Indiana is being refreshed. The regulator and market facts below are current; figures return with the next data load.

Electricity and the power grid in Indiana

Can you choose your electricity supplier in Indiana?

No. Indiana has not opened its residential electricity market to competition, so the utility that delivers your power also sells it. Its prices are set in rate cases before the Indiana Utility Regulatory Commission, and the rate you pay depends on which utility serves your address, your rate schedule, and the season.

Grid operator: MISO and PJM (split). Wholesale power costs flow through to retail bills on the regulator's schedule rather than month to month, which is why regulated-state rates move more slowly than the market-based states listed below.

Want to shop for a supplier? Retail choice is open on this site in Massachusetts, New Jersey, Ohio, Pennsylvania, Texas, Washington DC.

Indiana's December 1-March 15 winter shutoff protection is not automatic: it only covers households that have applied for the Energy Assistance Program and told their utility, and a new-customer deposit under IURC rules can run to one-sixth of a year's estimated bill and earns interest (6% unless the IURC sets a different rate) once held more than 12 months.

Who will deliver your power in Indiana

The utility is fixed by your address. These are the largest in the state, with what each says it needs from a new customer.

Duke Energy Indianainvestor-owned

69 of Indiana's 92 counties across a 23,000-square-mile territory, headquartered in Plainfield; Duke calls itself the largest electric utility in Indiana. About 920,000 retail customers (per Duke Energy Indiana fact sheet).

Duke's Start, Stop or Move page offers online Start My Service (first-time service in your name), Stop My Service and Move Service to New Address, a 'Check if it's Duke Energy' lookup for your address, and links to a Welcome Kit and Security Deposit page; the page itself states no ID, lead-time or deposit amounts.

Start service with Duke Energy Indiana →

Sources: s3.amazonaws.com, duke-energy.com, in.gov

AES Indiana (formerly Indianapolis Power & Light)investor-owned

Indianapolis and other central Indiana communities; the state Office of Energy Development describes the territory as the greater Indianapolis area. About more than 500,000 customers (per AES Indiana).

New customers must call 888-261-8222 (Monday-Friday 8 AM-5 PM) because AES Indiana cannot process first-time start requests online; have your name, date of birth, new address, phone number and Social Security number (used for a credit check) ready, and request service at least three business days ahead (the For Homes FAQ suggests about a week, though AMI meters often allow same-day). A new applicant may be required to pay a cash deposit unless creditworthiness is established under IURC rules; the deposit cannot exceed one-sixth of the estimated annual cost of service and is refunded after nine consecutive non-delinquent bills (or no more than one delinquent bill in 12).

Start service with AES Indiana →

Sources: aesindiana.com, aesindiana.com, aesindiana.com, aesindiana.com, in.gov

NIPSCO (Northern Indiana Public Service Company)investor-owned

The northern third of Indiana, more than 30 counties, headquartered in Merrillville; NIPSCO calls itself the second-largest electric distribution company in the state. About 500,000 electric customers (per NIPSCO; it also serves ~900,000 natural gas customers).

Residential start, stop or move requests are placed online (NIPSCO's support line is 1-800-464-7726); you will need the primary account holder's name, SSN/TIN, phone, date of birth and email plus the start date and address, and NIPSCO asks for at least one business day's notice before your start, stop or move date. NIPSCO's customer handbook says that if you are disconnected for nonpayment you pay the past-due amount plus a reconnection charge and may be required to pay a deposit; the start-service page does not state new-customer deposit amounts.

Start service with NIPSCO →

Sources: nipsco.com, nipsco.com, nipsco.com, in.gov

Indiana Michigan Power (I&M, an AEP company)investor-owned

Northeastern and north-central Indiana (30 counties and 164 cities across its Indiana and Michigan territory), headquartered in Fort Wayne. About 463,000 Indiana customers (per Indiana Office of Energy Development).

Start service online by searching your address or meter number, or call 800-311-4634; a Social Security number is optional but if you do not provide it (or it cannot be verified) a deposit or other security guarantee is required, and a deposit may still be required based on credit history. I&M's Indiana customer handbook (marked revised 01/2011) says a deposit cannot exceed one-sixth of estimated annual billings, can be paid in installments over up to 60 days if above $70, earns IURC-set interest when held over 12 months, and is refunded as a bill credit after nine consecutive on-time bills or 10 of 12.

Start service with Indiana Michigan Power →

Sources: indianamichiganpower.com, indianamichiganpower.com, indianamichiganpower.com, indianamichiganpower.com, in.gov

CenterPoint Energy Indiana (formerly Vectren)investor-owned

Southwestern Indiana around Evansville; the Indiana Office of Energy Development lists Vectren (now CenterPoint) as serving southwestern Indiana. About more than 154,000 electric metered customers (per CenterPoint's March 2026 IURC presentation); ~148,000 per the state OED page.

CenterPoint's company-wide start/stop/transfer page says new customers provide name, address, move-in date and a payment method for an initial deposit, should submit the request seven business days before move-in, and that start requests are usually completed within three business days.

Start service with CenterPoint Energy Indiana →

Sources: in.gov, in.gov, centerpointenergy.com

Indiana's rural electric membership cooperatives (REMCs)cooperative

Mostly rural areas statewide: Indiana Electric Cooperatives has 37 member cooperatives serving 89 Indiana counties, supplied wholesale by Hoosier Energy (southern and central Indiana) and Wabash Valley Power (northern and central Indiana). About more than 1.3 million individuals, families, farms and businesses (per Indiana Electric Cooperatives).

Each REMC is a member-owned not-for-profit whose board sets rates locally; all Indiana REMCs have withdrawn from IURC rate jurisdiction (Northeastern REMC was the last, in September 2012), so deposit and connection terms come from the individual co-op rather than the state rules below.

Start service with Indiana's rural electric membership cooperatives →

Sources: indianaec.org, indianaec.org, in.gov, in.gov

Deposits, ID, and supplier choice in Indiana

Deposits. Under IURC rule 170 IAC 4-1-15, a new applicant who does not establish creditworthiness may be charged a cash deposit of no more than one-sixth of the estimated annual cost of service; if it exceeds $70 you may pay in equal installments over at least eight weeks, deposits held more than 12 months earn 6% annual interest (or a commission-set rate), and the deposit is refunded without a request after nine successive months of satisfactory payment or 10 of 12 consecutive months without late payments in two consecutive months. Creditworthiness for someone who was not a customer in the last two years means meeting two of three tests: employment history, home ownership or a rental of over two years, or credit accounts without more than two defaults in the last 12 months. (law.cornell.edu)

Choosing a supplier. There is no residential electric supplier choice in Indiana: the state Office of Energy Development says each electric provider has its own designated service territory and the five investor-owned utilities are vertically integrated (they generate, transmit and distribute the power), and the IURC retains authority over service territories for all Indiana electric utilities. The 'Choice' program a mover may see advertised is NIPSCO Choice, a natural gas supplier program; an OUCC FAQ says it is not designed as a savings program and its supplier contract prices are not regulated.

These rules apply to IURC-jurisdictional utilities (the five IOUs and nine municipal electric utilities); 67 municipal utilities and all REMCs have withdrawn from IURC rate jurisdiction, so their rates are set locally. For nonpayment, jurisdictional electric utilities must give 14 days' written notice, may disconnect only 8 a.m. to 3 p.m. on days the office is open, must reconnect within one working day once you pay or arrange payment (a tariff-approved reconnection fee may apply), and cannot disconnect for a previous occupant's unpaid bill. From December 1 through March 15 a utility may not disconnect a residential customer who is eligible for and has applied for the state Energy Assistance Program (IC 8-1-2-121); disputes go to the IURC Consumer Affairs Division at 1-800-851-4268 after you first try the utility.

Sources: law.cornell.edu, law.cornell.edu, in.gov, in.gov, in.gov, in.gov, faqs.in.gov, secure.in.gov, secure.in.gov

Help paying an electric bill in Indiana

  • Energy Assistance Program (EAP) — Indiana's LIHEAP

    Indiana Housing and Community Development Authority (IHCDA), through county Local Service Providers

    Households at or below 60% of state median income based on the most recent three months of income (IHCDA's table lists a monthly limit of $2,796 for a one-person household and $5,377 for four — check the page for your household size); the Program Year 2027 application opens October 1, 2026 and closes April 30, 2027, it is a one-time annual benefit paid directly to the utility, and applying also triggers the December 1-March 15 disconnection moratorium.

    Sources: in.gov, in.gov, liheapch.acf.gov, acf.gov

  • Weatherization Assistance Program (WAP)

    IHCDA with U.S. Department of Energy funds, delivered by Local Service Providers

    Renters and owners with household income up to 200% of the federal poverty level, or anyone deemed eligible for EAP, whose home is safe to weatherize; apply through your Local Service Provider, after which eligible households go on a wait list.

    Sources: in.gov, secure.in.gov

  • Township trustee assistance

    Indiana township trustees (local government 'poor relief')

    The LIHEAP Clearinghouse notes that Indiana law since 1894 requires the state's towns and townships to provide property-tax-funded poor relief that can include utility assistance, with each township setting its own guidelines; NIPSCO also points customers to their township trustee for individual bill help.

    Sources: liheapch.acf.gov, nipsco.com

  • AES Indiana Power of Change

    AES Indiana with partner agencies

    Customers approved for state energy assistance (LIHEAP/EAP) are automatically enrolled for a $10 monthly bill credit from July through December 2026, and customers in temporary financial hardship may apply through partner agencies for a one-time emergency grant as funds allow; Marion County residents denied EAP can also apply to United Way's Winter Assistance Fund.

    Sources: aesindiana.com, aesindiana.com

  • NIPSCO CARE Electric Summer Cooling Program and Hardship Program

    NIPSCO, through local Community Action Agencies

    Eligible EAP (LIHEAP) customers are automatically enrolled in the CARE Electric Summer Cooling discount June through September; NIPSCO's Hardship Program funds are for natural gas customers between 151% and 250% of the federal income level, and the SERV (veterans) and SILVER (age 60+) one-time benefits apply to gas residential charges.

    Source: nipsco.com

  • Duke Energy Share the Light Fund

    Duke Energy Indiana

    Duke's Indiana fact sheet says the company dedicated over $650,000 in financial assistance through its Share the Light Fund in 2024 to customers struggling to pay electric bills; eligibility terms are not stated on the sheet.

    Source: s3.amazonaws.com

Programs that change what you pay

Rooftop solar (net metering)limited
Under Indiana's distributed generation statute (IC 8-1-40), as described in the IURC's January 2022 order on Indiana Michigan Power's tariff, an electricity supplier's net metering tariff had to close to new customers no later than July 1, 2022 (earlier if net-metered capacity hit 1.5% of its summer peak load), replaced by an excess distributed generation (EDG) rider; NIPSCO's EDG tariff credits excess generation at 125% of market-priced power for customer-owned solar, wind or hydro under 1 MW.

Sources: in.gov, nipsco.com

Time-of-use rateslimited
Availability depends on the utility: Indiana Michigan Power's Indiana tariff book offers a voluntary Residential Service Time-of-Day 2 rate (Tariff R.S.-TOD2, $15 monthly service charge, 24.746 cents/kWh on-peak 2-6 p.m. May-September and 10.764 cents/kWh off-peak, AMI meter required) while its older R.S.-TOD rate is closed to new customers since June 2022; AES Indiana advertises special rates for electric-vehicle customers.

Sources: indianamichiganpower.com, indianamichiganpower.com, aesindiana.com

Questions people ask before moving to Indiana

How far ahead should I set up electricity before moving to Indiana?

It depends on the utility: AES Indiana asks for at least three business days (and suggests about a week), CenterPoint asks for seven business days before move-in with most starts completed within three, and NIPSCO needs at least one business day; Indiana Michigan Power and Duke do not state a lead time on their start-service pages, so call early.

Sources: aesindiana.com, aesindiana.com, centerpointenergy.com, nipsco.com

Will I have to pay a deposit to start electric service in Indiana?

Possibly: IURC rules let a jurisdictional utility charge a new applicant who cannot show creditworthiness a deposit of up to one-sixth of the estimated annual bill, payable in installments over at least eight weeks if it exceeds $70, earning interest (6% a year unless the IURC sets another rate) once held more than 12 months and refunded after nine months of on-time payment. AES Indiana and I&M run a credit check from your Social Security number; at I&M the SSN is optional, but skipping it means a deposit or other security is required.

Sources: law.cornell.edu, aesindiana.com, indianamichiganpower.com

Can I shop for a cheaper electricity supplier in Indiana?

No. Your address determines your utility, which has a designated service territory and (for the five investor-owned utilities) generates, transmits and sells the power itself at rates set through IURC proceedings; the IURC publishes an electric service territory map, and the 'Choice' program NIPSCO advertises is a natural gas supplier program, not an electric one.

Sources: in.gov, in.gov, indianamap.org, in.gov, faqs.in.gov

Does Indiana stop winter electric shutoffs?

Only for households that are eligible for and have applied for the Energy Assistance Program: from December 1 through March 15, IC 8-1-2-121 bars electric and gas utilities (investor-owned, municipal and cooperative) from disconnecting them, but bills still accrue, you must give the utility proof you applied (AES Indiana, for example, asks for it by email), and protection does not cover water, sewer or propane.

Sources: secure.in.gov, in.gov, aesindiana.com

Who do I call if my Indiana utility won't fix a billing or connection problem?

Try the utility first, then the IURC Consumer Affairs Division at 1-800-851-4268 (8:15 a.m.-4:45 p.m. ET, Monday-Friday) or its online complaint form; it handles deposits, billing, service extension and termination disputes for jurisdictional utilities, while the Office of Utility Consumer Counselor is the separate agency that represents ratepayers in cases before the Commission.

Sources: secure.in.gov, faqs.in.gov, in.gov

Researched 2026-10-16 from utility, regulator, and agency pages; every statement links to where it was read. Rules change: confirm deposits and program dates with the utility or agency before you rely on them.

Every state ranked by residential rate, updated weekly: Electricity Rates by State →