Quick Answer
Cleveland residents are served by The Illuminating Company for electricity delivery, but Ohio's deregulated market lets you choose your own supplier. As of July 2026, the default supply rate sits at roughly 9.5 cents per kWh, while competitive suppliers in the territory are offering rates as low as 7.6 cents.
Table of contents
Shopping for power in Ohio? See live rates from every supplier on our Ohio electricity rates page.
Who Actually Delivers Electricity in Cleveland
A homeowner in Cleveland's West Side flips the lights on every morning without a second thought about how power gets there. Behind that switch is The Illuminating Company, a FirstEnergy subsidiary that has wired the Cleveland area for well over a century. The Illuminating Company owns and maintains the poles, lines, and meters that physically move electricity to your address. That part of the equation does not change no matter which supplier you pick.
What can change is the generation portion, the part of your bill that covers the actual electricity produced at a power plant. Ohio deregulated its electricity market in 1999, which means residential customers in Cleveland have the legal right to choose who generates their power. The Illuminating Company still delivers it either way.
If you want a broader look at all the utilities operating across the state, the Ohio electricity guide at ElectricRates.org maps every service territory and explains how the shopping process works statewide.
The Default Rate and What "Price to Compare" Means
Most Cleveland customers who have never shopped for a supplier are on The Illuminating Company's Standard Service Offer (SSO). This is the utility's default supply arrangement, and it is perfectly fine as a starting point. As of July 2026, the default supply rate for The Illuminating Company is approximately 9.5 cents per kWh.
The number to find on your bill is called the Price to Compare. It appears in the supply section and tells you exactly what you are currently paying for generation. That figure is your benchmark. Any competitive supplier offering a rate below it represents potential savings.
The Price to Compare can shift from one rate period to the next because the SSO is set through a competitive procurement process overseen by the Public Utilities Commission of Ohio (PUCO). Watching that number over time is one of the simplest ways to know whether a supplier quote is actually a deal or just noise.
Cleveland Energy Choice: What the Competitive Market Offers
Ohio's open electricity market means dozens of licensed suppliers are authorized to sell generation to residential customers in The Illuminating Company territory. As of July 2026, the lowest competitive rate available in the state is around 7.6 cents per kWh, though exact offers vary by territory, contract length, and product type.
Comparing that floor to the 9.5-cent SSO, the arithmetic is straightforward. A household using 1,000 kWh per month would pay roughly $95 for supply at the default rate. At 7.6 cents the same usage costs $76. That difference, around $19 per month, adds up across a year.
Not every supplier will offer that floor rate, and some quotes come with early-termination fees, variable rates that adjust monthly, or introductory pricing that resets. Reading the contract terms is not optional. Rate, term length, and any fees are the three details that matter most when comparing offers.
How to Use Energy Choice Ohio (Apples to Apples)
Ohio runs a state-sponsored comparison tool called Energy Choice Ohio, sometimes referred to as the Apples to Apples chart. It is maintained by PUCO and lists licensed competitive suppliers alongside their current rates and contract terms, all in a standardized format so customers can make a direct comparison.
To use it, you need two things: your utility name (The Illuminating Company) and your current Price to Compare from your bill. From there, the chart shows every supplier currently accepting customers in your territory, what they charge, and how long the contract runs.
The Apples to Apples tool is free, does not require you to enter personal information just to browse, and is updated regularly. It is the single most reliable starting point for Cleveland residents shopping electricity. You can also check ElectricRates.org's Ohio page for live rate comparisons and additional context on current offers.
How Cleveland Rates Stack Up Across Ohio
It helps to know where The Illuminating Company's default rate sits relative to other utilities in the state. As of July 2026, here is how the SSO supply rates compare across Ohio's major utilities:
Ohio Edison: ~9.3 cents/kWh
AES Ohio: ~9.4 cents/kWh
The Illuminating Company: ~9.5 cents/kWh
Toledo Edison: ~9.7 cents/kWh
Duke Energy Ohio: ~10.1 cents/kWh
AEP Ohio: ~10.7 cents/kWh
Cleveland's default rate sits near the middle of the state range. Customers in AEP Ohio or Duke Energy Ohio territory face a wider gap between their SSO and the competitive market, which makes shopping even more financially meaningful there. For Cleveland customers the gap is real but more modest, which puts more weight on contract terms and rate stability when choosing a supplier.
What Never Changes When You Switch Suppliers
A concern that comes up often in Cleveland is whether switching suppliers affects reliability. It does not. The Illuminating Company continues to own and operate the physical infrastructure regardless of who sells the generation. If a storm knocks out power on your street, you still call The Illuminating Company's outage line. Your meter stays the same. Your bill still comes from the utility, though it may show the supplier's name in the supply section.
The switch itself is handled administratively. Once you enroll with a competitive supplier, that supplier notifies The Illuminating Company, and the change takes effect within one or two billing cycles. There is no interruption to service during the transition.
If you ever want to return to the SSO, you can do that too. Customers can drop a competitive supplier and return to the Standard Service Offer at any time, subject to whatever contract terms they agreed to when they signed up.
Income-Based Programs for Cleveland Households
For households with limited income, two state programs are worth knowing: HEAP (Home Energy Assistance Program) and PIPP (Percentage of Income Payment Plan). Both are administered through the Ohio Department of Development and can significantly reduce the cost of electricity for qualifying customers.
PIPP sets a participant's monthly electric payment as a percentage of household income rather than actual usage, which creates a more predictable bill. HEAP provides a seasonal benefit to help cover energy costs. Eligibility and benefit amounts depend on household income and size.
The details of these programs, including current income thresholds and application periods, are managed by the state and updated periodically. PUCO's website and the Ohio Department of Development are the authoritative sources for current eligibility information. Neither this post nor ElectricRates.org determines program eligibility.
A Simple Process for Shopping Cleveland Electricity
Shopping electricity in Cleveland is a four-step process that most households can complete in under half an hour.
Step 1: Find your Price to Compare. Pull your most recent Illuminating Company bill and locate the supply section. The Price to Compare is the figure to beat.
Step 2: Visit Energy Choice Ohio. Select The Illuminating Company as your utility and browse the Apples to Apples comparison. Note the rate, contract length, and any listed fees for each supplier.
Step 3: Read the contract carefully. Is the rate fixed or variable? What happens at the end of the term? Is there an early-termination fee? Answering these three questions narrows the field quickly.
Step 4: Enroll or stay put. If a supplier offers a materially better deal with terms you accept, enroll. If nothing clears your Price to Compare by a meaningful margin, the SSO is a reasonable default. Check back every six to twelve months because both the SSO and competitive offers change.
For current rate listings across Ohio, ElectricRates.org updates its data regularly and is a useful supplement to the state's own comparison tool.
Frequently Asked Questions
What electric company serves Cleveland, Ohio?
What is The Illuminating Company's default supply rate in 2026?
How do I compare electric suppliers in Cleveland?
Will switching suppliers affect my electric service reliability?
Can I go back to The Illuminating Company's default rate after switching?
Are there assistance programs for Cleveland residents who struggle with electric bills?
Looking for more? Explore all our Ohio Energy guides for more helpful resources.
About the author

Consumer Advocate
Han helps consumers in deregulated states understand their electricity options. He breaks down confusing rate structures, explains how to read an EFL, and identifies which plans save money versus those that just look cheap upfront.
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Sources & References
- Public Utilities Commission of Ohio (Public Utilities Commission of Ohio (PUCO)): "Energy Choice Ohio (Apples to Apples) is the official PUCO-maintained tool for comparing licensed competitive electric suppliers by utility territory."Accessed Jul 2026
- Public Utilities Commission of Ohio (Public Utilities Commission of Ohio (PUCO)): "PUCO oversees Ohio's electric utility regulation, Standard Service Offer procurement, and competitive supplier licensing."Accessed Jul 2026
- Ohio Department of Development (Ohio Department of Development): "HEAP and PIPP provide energy cost assistance to income-qualifying Ohio households and are administered by the Ohio Department of Development."Accessed Jul 2026
Last updated: July 27, 2026
