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Find Your Pepco Account Number

Your Pepco account number is required to switch electricity suppliers in Washington DC. Here's exactly where to find it.

Quick Reference

Pepco Service Number (for switching): 22 digits required

Method 1 - Check Your Electric Bill

Most reliable method - your account number is always on your bill

Where to Look

Page 2 under "Details of your Electric Charges" or the back of your bill

Labeled "Service Number" (NOT the 12-digit Account Number at top)

The 22-digit number is separate from the 12-digit account number shown at the top of page 1

Pepco uses a 22-digit Service Number

May include dashes or spaces

Different from meter number

PEPCO — Page 1

Account Number

123456789012

Amount due: $145.20

Bill date: October 15, 2024

JANE SMITH

123 MAIN ST

WASHINGTON, DC 20001

→ See Page 2

Page 2 — Details of your Electric Charges

Service Number: 1234567890123456789012

Method 2 - Online Account Dashboard

Log into Pepco's website to view your account details

Pepco

• Visit pepco.com

• Sign into "My Account"

• Account details show on the dashboard

• Look for the 22-digit Service Number

Method 3 - Mobile App

Download Pepco's official mobile app

Available App

• Pepco: "Pepco" app

Method 4 - Call Customer Service

When all else fails, call Pepco directly

Pepco

202-833-7500

When Calling

• Have your Social Security number ready

• Provide your service address

• Ask specifically for the Service Number you need to switch suppliers

• Pepco may call it your "Service Number" or "Account Number"

Common Issues & Solutions

Can't Find Account Number on Bill

Look for alternative labels: "Service Number," "Account Number," or "Account ID." Pepco's switching number is the full 22-digit Service Number.

Don't Confuse With Meter Number

Your meter number is different from your account number. The meter number is usually on your physical electric meter.

New Customer / Just Moved

If you just moved or are a new Pepco customer, you'll need your first bill before you can switch suppliers. This usually arrives 30-45 days after service starts.

Digital Bills

Check your email for digital bills, or search for emails from Pepco. The Service Number will be in the same location as paper bills.