Texas retail electric providerNRG-owned Texas provider since 2001 with the My Cirro app.Cirro offers 7 plans in the Oncor area today, with flat rates from 14.1¢ per kWh.
Founded 2001 · Plano, TX · PUCT certificate #10177 · Prices as of November 8, 2026, at 1,000 kWh with delivery included
Plans
Plans and prices differ by delivery area. Showing the Oncor area (Dallas–Fort Worth) until you enter a ZIP code.
Bill credit · 12 months · Facts label (opens in a new tab)
Bill credit · 24 months · Facts label (opens in a new tab)
Flat rate · 12 months · Facts label (opens in a new tab)
Flat rate · 24 months · Facts label (opens in a new tab)
Bill credit · 12 months · Facts label (opens in a new tab)
Bill credit · 12 months · Facts label (opens in a new tab)
Prices as of November 8, 2026, Oncor area (Dallas–Fort Worth), at 1,000 kWh a month with delivery charges included. Your bill depends on your usage; each plan’s facts label has the full pricing.
These figures are computed from the plans listed on ElectricRates at build time, all-in with TDU delivery charges, never typed in by hand. Rates differ by TDU territory and usage level; the plan's Electricity Facts Label is the authority.
Complaints
Complaints customers filed with the Public Utility Commission of Texas, the state regulator.
Where customer counts are available, the record shows complaints per 10,000 customers, so a large provider and a small one compare fairly. The breakdown shows what customers complained about.
Compare every providerAbout
When Cirro processes new service orders; same-day order cutoff 5 PM. Customer service hours can differ.
Compare what you pay with every plan sold in your ZIP today. Free, no signup.
Questions
Cirro sells fixed-rate plans and has the My Cirro app, but has received complaints about customer service. They have an A+ BBB rating but low customer review scores.
Cirro Energy was acquired by NRG Energy in April 2014. NRG also owns Reliant, Green Mountain Energy, and Direct Energy.
Similar providers
Each one’s plans in the Oncor area today, at 1,000 kWh with delivery included.
Sources
Plan prices are read from live plan data, all-in at the stated usage with delivery included, taxes not included. Each plan’s Electricity Facts Label is the binding document.
Profile updated May 31, 2026 by ElectricRates.org Editorial Team.
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