Texas retail electric providerMulti-level marketing electricity provider now owned by Vistra Corp (TXU's parent company).
Founded 2006 · Dallas, TX · PUCT certificate #10117
Plans
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Ambit has no plans in our Oncor-area list today.
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Compare plans by utilityComplaints
Complaints customers filed with the Public Utility Commission of Texas, the state regulator.
Where customer counts are available, the record shows complaints per 10,000 customers, so a large provider and a small one compare fairly. The breakdown shows what customers complained about.
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When Ambit processes new service orders; same-day order cutoff 2 PM. Customer service hours can differ.
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Questions
Yes. Ambit Energy uses a multi-level marketing (MLM) business model where independent consultants recruit customers and earn commissions. Ambit is a member of the Direct Selling Association. This model is legal but means some of what you pay may go toward consultant compensation.
Ambit Energy was acquired by Vistra Corp in August 2019. Vistra also owns TXU Energy, making Ambit and TXU corporate siblings. Vistra is a Fortune 500 company headquartered in Irving, Texas.
Yes. Ambit Energy accumulated $57,500 in PUCT fines between 2010 and 2012 for violating customer protection rules, according to ConsumerAffairs documentation. Since then, they have maintained BBB accreditation and an A+ rating.
Ambit Energy has mixed reviews. Their BBB reviews are strong and they are A+ accredited, but PissedConsumer reviews are mostly negative. Common complaints include rate increases at renewal and difficulty reaching customer service. We recommend comparing Ambit rates against other providers in your ZIP code before deciding.
Ambit Energy operates in Texas, Ohio, Pennsylvania, Massachusetts, and 11 other states/DC. They serve deregulated electricity markets across the country.
Similar providers
Each one’s plans in the Oncor area today, at 1,000 kWh with delivery included.
TXU EnergyVistra-owned Texas electricity provider with roots going back to 18826 plans · 15.9¢–20.6¢ per kWh
Gexa Energy100% renewable electricity plans, owned by NextEra Energy Resources7 plans · 7.3¢–18.8¢ per kWh
Frontier UtilitiesBudget-focused provider with bilingual support and prepaid options6 plans · 7.3¢–18.8¢ per kWh
Champion EnergyHouston-based provider owned by Calpine, a large natural gas power generatorNo plans in today’s Oncor-area listSources
Plan prices are read from live plan data, all-in at the stated usage with delivery included, taxes not included. Each plan’s Electricity Facts Label is the binding document.
Profile updated May 31, 2026 by ElectricRates.org Editorial Team.
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