Plan Review

Direct Energy Twelve Hour Power Review: Free 9 p.m. to 9 a.m., 34.5 Cents the Other 12 Hours

By Enri Zhulati, Consumer Advocate Updated August 7, 2026 About Direct Energy

Our verdict: Half the day free, and you still pay nearly double.

Gimmick meter: 5 of 5

The free window is real and unusually generous: 9 p.m. to 9 a.m., with the utility's delivery charges waived at night too. But the plan's own Electricity Facts Label prices the other 12 hours at 34.5 cents per kWh in Oncor territory and adds a $9.95 monthly base charge, so the EFL's own average works out to 23.5 cents at 1,000 kWh. The cheapest flat-rate Oncor plan on our live feed the day we published was 12.8 cents. This plan scores 5 on our gimmick meter because the entire pitch is the free window; the price that funds it never appears until you read the EFL.

The biggest free window in Texas

Direct Energy's pitch is one sentence long: free electricity every night from 9 p.m. to 9 a.m. Twelve full hours. Half of every day. No other free-nights plan we have reviewed offers a window that large; TXU's free nights and Reliant's both cover less of the clock. As of August 2026 the plan sells in 12-month and 24-month terms; directenergy.com pitches the 24 up front, and the 12-month EFLs on Direct Energy's own document server are dated as recently as August 1, 2026.

Direct Energy is not a scrappy independent making a desperate offer. It has been owned by NRG Energy since January 2021, when NRG paid $3.6 billion for it. NRG also owns Reliant, Green Mountain Energy, and Cirro, which means one company now sells free-time structures under several brand names, including Green Mountain's Free Nights. The structure keeps getting rebuilt because it keeps working, and it works because the number that funds it is hard to find.

Twelve Hour Power has two siblings on the same frame: Free Power Weekends, free from 6 p.m. Friday to 11:59 p.m. Sunday, and Free Days, free from 9 a.m. to 5 p.m. every day. Direct Energy has also marketed 24-month "On Us" versions that bundle an Amazon Prime membership on top of the free window. As of August 2026 that campaign page had been taken down; the plain Twelve Hour Power 24 stands in its place. Wherever the Prime bundle resurfaces, remember that a membership is a real cost, and its cost lives in the rate.

Claims vs. fine print

Four claims on the front. Four footnotes on the back. Here they are, side by side.

The mailer says

"Get free electricity every night from 9 p.m. to 9 a.m."

The fine print says

True, and broader than most rivals: the EFL waives the utility's delivery charges during the free window, not just the energy charge. What the pitch never says is what funds it: a 34.5-cent per kWh energy charge from 9 a.m. to 9 p.m. (Oncor, August 2026 EFL) and a $9.95 base charge that bills every month no matter when you use power.

Source: Twelve Hour Power 12 EFL, Oncor territory, dated 08/01/2026

The mailer says

"A competitive fixed rate locked in" for the length of your contract

The fine print says

The EFL's own average is 23.5 cents at 1,000 kWh, and even that number is built on an assumption that 45% of your usage lands inside the free window. The cheapest flat-rate Oncor plan on our live feed the day we published was 12.8 cents. And the EFL's disclosure chart answers "Can my price change during the contract period?" with "Yes": utility and regulatory pass-through changes move it.

Source: Twelve Hour Power 12 EFL disclosure chart; ElectricRates.org live Oncor feed, August 7, 2026

The mailer says

90-Day Satisfaction Guarantee

The fine print says

It is one plan switch, to another Direct Energy plan, within the first 90 days, without the termination fee. Eligibility conditions apply. It is not a refund, and it does not release you from Direct Energy.

Source: directenergy.com Free Nights plan page, August 2026

The mailer says

"Free Nights + Amazon Prime On Us" (the 24-month On Us variants)

The fine print says

Direct Energy has marketed On Us versions of this plan and Free Power Weekends that add an Amazon Prime membership for the length of a 24-month contract. The membership is not a gift; the only place a bundled perk's cost can live is the plan's pricing, the same place the free window's cost lives. As of August 2026 the On Us campaign page was offline, so we could not verify current terms or pricing.

Source: directenergy.com Amazon offer pages (offline as of August 2026)

The rate Direct Energy shows only after your ZIP code

directenergy.com will not quote you a price until you hand over a ZIP code. But the Electricity Facts Labels sit on Direct Energy's own document server, and we pulled four of them, one for each major utility territory where the plan sells. They agree with each other almost to the decimal.

The Oncor EFL, dated August 1, 2026: energy charge 34.5 cents per kWh from 9 a.m. to 9 p.m., 0 cents from 9 p.m. to 9 a.m., base charge $9.95 a month, Oncor delivery $4.06 a month plus 6.0 cents per kWh billed on daytime usage only. Advertised average at 1,000 kWh: 23.5 cents. CenterPoint (dated June 1, 2026) runs a 35.4-cent day rate and averages 23.6 cents. AEP Texas Central (May 15, 2026): 34.8 cents, averaging 23.5. AEP Texas North (March 20, 2026): 35.0 cents, averaging 23.5. Every version carries a $150 termination fee, a 12-month term, and 22% renewable content against a 37% statewide average.

One more finding from our side: Twelve Hour Power does not appear in the live marketplace feed we run across all five Texas utility territories. Direct Energy lists its flat and bill-credit plans there, Bright Secure 12 at 15.8 cents all-in on Oncor among them, but the free-nights plan sells only through Direct Energy's own site. When a provider keeps a plan off the comparison shelf, side-by-side math is exactly what the plan is being protected from. Note what that means: Direct Energy's own Bright Secure 12 undercuts Twelve Hour Power's advertised 1,000-kWh EFL average by 7.7 cents.

Twelve Hour Power sells on directenergy.com in 12-month and 24-month terms, but the site shows no rate until you enter a ZIP code. The plan does not appear in the live comparison feed we run across all five Texas utility territories as of August 7, 2026; Direct Energy lists only its flat-rate and bill-credit plans there. The EFLs quoted in this review sit on Direct Energy's public document server, linked in our sources. Direct Energy, LP is PUCT Certificate No. 10040, reachable at 1-888-305-3828 per the EFL.

How the free window works

This is a time-of-use plan, which we explain in full in our time-of-use guide. Your smart meter records usage in intervals. Anything you use between 9 p.m. and 9 a.m. bills at 0 cents, and, unusually for this plan class, the utility's delivery charges are waived during the window too. The EFL is explicit: "the customer will not be billed for any TDU delivery charges during the Designated Free Period." Credit where due; most free-window plans keep charging delivery on the free hours.

Everything else about the frame is standard. The $9.95 base charge bills every month regardless of when you use power. Usage from 9 a.m. to 9 p.m. bills at the full 34.5-cent energy charge plus delivery. A provisioned smart meter is required. And the timing matters more than the hour count suggests: the paid window holds the hours when homes use the most, the afternoon air-conditioning slog and the 6-to-9 p.m. peak of cooking, laundry, and screens. Free starts at 9 p.m., after the expensive part of your evening is already on the bill.

The EFL also carries an interval-data clause worth reading twice. If the utility fails to record complete smart-meter data, usage can be estimated from history, or reported as zero and re-billed later once real data arrives. On a flat-rate plan a data gap barely matters. On a plan where the price of a kWh depends entirely on when you used it, estimation and after-the-fact re-billing are how your bill gets revised weeks later.

Do the math on 12 free hours

Start with the EFL's own honesty. The window covers half the clock, but Direct Energy's average-price math assumes 45% of your usage lands in it, not 50%, because homes run heavier during the day: afternoon air conditioning and the evening rush through 9 p.m. outweigh anything your house does at 3 a.m. That 45% assumption is fair, even mildly generous. And with it, the EFL's own bottom line at 1,000 kWh is 23.5 cents.

Hold that against the market on the day we published. The cheapest flat-rate, no-gimmick Oncor plan on our live feed was 12.8 cents all-in at 1,000 kWh. At the EFL's own assumption, Twelve Hour Power costs about $235 a month at 1,000 kWh against $128 on the flat plan: a $107-a-month premium, roughly $1,280 a year, for the feeling of free. A daytime kWh on this plan runs about 40.5 cents once delivery is added, more than three times the flat plan's all-in rate.

To merely tie the 12.8-cent flat plan, you would need about 71% of your monthly usage between 9 p.m. and 9 a.m., against the 45% Direct Energy itself assumes. To tie Direct Energy's own Bright Secure 12 at 15.8 cents, about 64% at night. To tie the 7.0-cent bill-credit leader, about 85%, a profile that belongs to almost nobody with a pulse and a daytime life. We ran the same math on every free-window plan we have reviewed, from Champion's weekends to Reliant's nights, and the pattern is the pattern: the free hours are funded by the hours you cannot avoid. A bigger window just needs a bigger day rate to pay for it, and 34.5 cents is what half a day free costs.

50%

Share of the day the free window covers: 12 of 24 hours, the widest nightly window we found marketed in Texas as of August 2026

23.5¢

The EFL's own average at 1,000 kWh, assuming 45% of usage lands in the free window (Oncor, August 2026)

71%

Night-usage share needed to match the cheapest flat-rate Oncor plan, 12.8 cents on our August 7, 2026 pull

$107/mo

Premium over that flat plan at 1,000 kWh, using Direct Energy's own 45% assumption

Fine print, decoded

The five footnotes on the back of the mailer, translated into plain English.

What the footnote says What it means
"Average price calculations are based on a total consumption profile over a 12 month period assuming 45% of consumption occurs during the Designated Free Period." The 23.5-cent headline average is not a rate. It is the output of an assumption. Put less than 45% of your usage in the window and your real average climbs toward the 34.5-cent day rate.
"All delivery charges will be prorated and the customer will not be billed for any TDU delivery charges during the Designated Free Period." Genuinely better than most free-window plans: delivery is free at night too. The $9.95 Direct Energy base charge still bills every month, window or no window.
Disclosure chart: "Type of Product: Fixed... Can my price change during the contract period? Yes." Fixed means the formula is fixed, not the bill. Utility delivery changes and regulatory fees pass through mid-contract.
"Yes. $150. Applies through the end of the contract term. This fee does not apply if the customer moves, and provides a forwarding address and other evidence..." Leaving for a cheaper plan costs $150 any time before the term ends. Moving house is the only free exit, and you may have to prove it.
"In the event [the] TDSP fails to record complete interval data... usage for missing intervals [may be reported] as a zero... the usage will be re-billed upon receipt of the full set of interval data." Your bill depends on when you used power, and when meter data goes missing, your usage gets estimated and corrected later. Expect the occasional revised bill.

What to do instead

For contrast, here is the live Oncor market on the day we published (August 7, 2026). The cheapest all-in plan at 1,000 kWh was 7.0 cents per kWh, but it earns that number with a bill credit that punishes low-usage months; bill-credit plans cut both ways. The cheapest flat plan with no credits, no tiers, and no free windows was 12.8 cents at 1,000 kWh, 10.7 cents under Twelve Hour Power's own advertised average. Every plan below publishes its full Electricity Facts Label before you enroll.

Top Texas Electricity Plans

These are the lowest-priced plans in each service area right now. Monthly bills are estimates at 1,000 kWh/month including all charges (energy and delivery). Real bills vary with your actual usage. Enter your ZIP code above for plans specific to your address.

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Frequently asked questions

What hours are free on Direct Energy Twelve Hour Power?

9 p.m. to 9 a.m., every night, for the length of the contract. That is confirmed by both directenergy.com and the plan's Electricity Facts Labels in all four major utility territories as of August 2026. You pay for everything used between 9 a.m. and 9 p.m., and during the free window both the energy charge and the utility's delivery charges are waived.

What does Twelve Hour Power cost per kWh?

Per the August 2026 Oncor EFL: 34.5 cents per kWh for daytime usage (9 a.m. to 9 p.m.), 0 cents overnight, plus a $9.95 monthly base charge and Oncor delivery of $4.06 a month and 6.0 cents per daytime kWh. Direct Energy's own advertised average is 23.5 cents at 1,000 kWh, and that assumes 45% of your usage happens in the free window. CenterPoint, AEP Central, and AEP North versions run nearly identical numbers.

Is Direct Energy Twelve Hour Power a good deal?

By the EFL's own math, no for most homes. Using Direct Energy's own assumption that 45% of usage lands in the free window, the plan averages 23.5 cents at 1,000 kWh, while the cheapest flat-rate Oncor plan on our live feed was 12.8 cents as of August 7, 2026, a difference of roughly $1,280 a year. You would need about 71% of your monthly usage between 9 p.m. and 9 a.m. just to break even against that flat plan. Direct Energy's own Bright Secure 12 was cheaper too, at 15.8 cents all-in.

Does Direct Energy have a free weekends plan?

Yes. Free Power Weekends gives free electricity from 6 p.m. Friday to 11:59 p.m. Sunday, about 54 hours a week, with the weekday rate funding it, per directenergy.com as of August 2026. Direct Energy also sells Free Days, free from 9 a.m. to 5 p.m. every day. All three plans share the same structure: a free window paid for by a premium rate during the hours outside it.

What is 12 Hour Power On Us with Amazon Prime?

Direct Energy has marketed 24-month "On Us" versions of Twelve Hour Power and Free Power Weekends that bundle an Amazon Prime membership for the length of the contract. The membership's cost is built into the plan's rate rather than given away. As of August 2026 the On Us campaign page was no longer live on directenergy.com, so current availability and terms could not be verified; the standard Twelve Hour Power 24 was being sold in its place.

Sources

Published August 7, 2026. Last updated August 7, 2026. Direct-mail facts come from a mailer received by a Texas household in 2026; images above are redacted copies of that mailer.

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