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Find Your New Jersey Utility Account Number

Your account number is required to switch electricity suppliers in New Jersey. Here's exactly where to find it for all major New Jersey utilities.

Quick Reference by Utility

PSE&G: POD ID — "PE" followed by 18 digits

Atlantic City Electric: 22-digit Service Number

JCP&L: 20 digits starting with 080

Rockland Electric: 11-digit Account Number

Method 1 - Check Your Electric Bill

Most reliable method - your account number is always on your bill

Where to Look

Top-right corner of the bill

Labeled "Account Number" or "Acct #"

Near your name and address

PSE&G uses a "POD ID" for switching

May include dashes or spaces

Different from meter number

NEW JERSEY UTILITY COMPANY

Amount due: $145.20

Bill date: October 15, 2024

POD ID: PE000000000000000000

JANE SMITH

123 MAIN ST

NEWARK, NJ 07102

Method 2 - Online Account Dashboard

Log into your utility's website to view your account details

PSE&G

• Visit pseg.com

• Sign into "My Account"

• Account details show on the dashboard

• For switching, look for your "POD ID" (starts with PE)

Atlantic City Electric

• Visit atlanticcityelectric.com

• Sign into your account

• Account number displays on the overview

• Look for the 22-digit Service Number

JCP&L

• Visit firstenergycorp.com/jcp-l.html

• Sign into your online account

• Look for the 20-digit Customer Number

• It starts with 080 (not your shorter account number)

Rockland Electric (O&R)

• Visit oru.com

• Log into your customer account

• Account number shows on the main dashboard

• 11-digit number format

Method 3 - Mobile Apps

Download your utility's official mobile app

Available Apps

• PSE&G: "PSE&G" app

• Atlantic City Electric: "Atlantic City Electric" app

• JCP&L: "FirstEnergy" app

• Rockland Electric: "Orange & Rockland" app

Method 4 - Call Customer Service

When all else fails, call your utility directly

PSE&G

1-800-436-7734

Atlantic City Electric

1-800-642-3780

JCP&L

1-800-662-3115

Rockland Electric

1-877-434-4100

When Calling

• Have your Social Security number ready

• Provide your service address

• Ask specifically for the number you need to switch suppliers

• They may call it "POD ID," "Service Number," or "Customer Number"

Common Issues & Solutions

Can't Find Account Number on Bill

Look for alternative labels: "POD ID," "Service Number," "Customer Number," or "Account ID." PSE&G customers should look for the POD ID that starts with "PE."

Don't Confuse With Meter Number

Your meter number is different from your account number. The meter number is usually on your physical electric meter.

New Customer / Just Moved

If you just moved or are a new customer, you'll need your first bill before you can switch suppliers. This usually arrives 30-45 days after service starts.

Digital Bills

Check your email for digital bills, or search for emails from your utility company. The account number will be in the same location as paper bills.