Understanding Ohio Electricity
4 guides
Learn how Ohio energy choice works, PUCO regulations, the Apples to Apples comparison tool, and how to navigate the deregulated market.
Key concepts: Ohio's deregulated market lets you choose your electricity supplier while your local utility (AEP Ohio, Duke Energy, FirstEnergy, or AES Ohio) delivers the power. PUCO's Apples to Apples tool helps compare offers, but we calculate your actual bill savings.
PUCO Consumer Protection: Ohio Electricity Rights Guide 2026
PUCO certifies all Ohio electricity suppliers and handles complaints at 1-800-686-7826. They regulate AEP Ohio, Duke Energy, and FirstEnergy utilities, and enforce anti-slamming/cramming rules. File complaints online at energychoice.ohio.gov or contact the Ohio Consumers' Counsel at 1-877-742-5622.
Ohio Apples to Apples: Compare Electric Rates (PUCO)
PUCO's Apples to Apples at energychoice.ohio.gov compares 70+ certified suppliers across AEP Ohio, Duke Energy, FirstEnergy, and AES Ohio territories. Filter by fixed-rate, variable, or green plans and compare against your utility's Price to Compare. ElectricRates.org auto-calculates savings.
How to File a PUCO Complaint: Ohio Electric Dispute Guide
File PUCO electricity complaints online at energychoice.ohio.gov or call 1-800-686-7826 (M-F 8am-5pm). PUCO investigates slamming, billing errors, and contract disputes against AEP Ohio, Duke Energy, FirstEnergy, AES Ohio, and all certified suppliers. Response within 3-5 business days.
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