Quick Answer
Smart Enroll automatically monitors electricity rates and switches you to better options without ongoing involvement. One-time Letter of Authorization. No credit checks. Available in AEP Ohio, Duke Energy, PECO, PPL Electric, Eversource, and National Grid territories across Ohio, Pennsylvania, and Massachusetts.
What is Smart Enroll?
Smart Enroll is a free automatic electricity rate switching service that monitors rates daily and switches customers to cheaper options without ongoing involvement. Available in Ohio, Pennsylvania, and Massachusetts through ElectricRates.org.
How Smart Enroll works: Enroll Power tracks both your utility's default rate and competitive supplier rates. When Enroll Power finds a cheaper option, Smart Enroll automatically switches you. When supplier rates rise above the utility rate, Smart Enroll switches you back to the utility. No phone calls. No comparing spreadsheets. No action required from you.
What Smart Enroll requires: One Letter of Authorization (LOA) that stays active until you cancel. No credit checks required since you already have an established utility account. Smart Enroll works like autopilot for your electricity bill—continuous rate optimization without lifting a finger.
How Smart Enroll Works
Quick answer: Smart Enroll monitors rates daily and switches you automatically when better options exist.
Here's the mechanism:
- You provide your utility account information and sign a Letter of Authorization (LOA)
- That LOA stays active until you cancel—this allows ongoing rate optimization
- Enroll Power monitors your utility's default rate and competitive supplier offers
- Supplier rates update daily; utility rates update monthly
- When Enroll Power finds a rate below your current price, Smart Enroll switches you
Your utility doesn't change. The power lines don't change. Your meter stays the same. Only the supply portion of your bill changes. No service interruption. No truck rolls. No early termination fees for residential Smart Enroll customers.
Why People Use Smart Enroll
The biggest Smart Enroll benefit is simple: you stop leaving money on the table.
Most people sign up for an electricity plan and forget about it. Rates change. Better options become available. But who has time to check? Smart Enroll does the checking for you, automatically.
Smart Enroll also handles the paperwork. Switching suppliers manually means finding your account number, navigating enrollment forms, and hoping you don't make a mistake. Smart Enroll handles all that automatically.
And because there are no early termination fees for residential Smart Enroll customers, you're never locked into a bad deal. If supplier rates rise above the utility rate, Smart Enroll switches you back to the utility.
Where Smart Enroll is Available
Smart Enroll currently works in Ohio, Pennsylvania, and Massachusetts. These are all deregulated electricity markets where you can choose your supplier.
Ohio utilities supported by Smart Enroll (PUCO Energy Choice): AEP Ohio, Duke Energy Ohio, AES Ohio, Ohio Edison, Toledo Edison, and Cleveland Illuminating Company. Smart Enroll covers Columbus, Cincinnati, Dayton, Cleveland, Toledo, and Akron. Learn more about Ohio electricity choice.
Pennsylvania utilities supported by Smart Enroll (PA Power Switch): PECO (Philadelphia), PPL Electric (Lehigh Valley), Met-Ed (Reading area), and Duquesne Light (Pittsburgh). Learn more about Pennsylvania electricity choice.
Massachusetts utilities supported by Smart Enroll (Mass.gov Energy Choice): Eversource (Boston, Cambridge, Springfield) and National Grid (Worcester, Lowell). Learn more about Massachusetts electricity choice.
If you live in one of these service territories, you can enroll in Smart Enroll. If your state isn't listed, you're either in a regulated market or ElectricRates.org hasn't expanded there yet.
How to Enroll in Smart Enroll
Quick answer: Enrollment takes about 5 minutes—enter your ZIP code, provide contact info, add your account number, and sign the Letter of Authorization.
Enrollment takes about five minutes. Here's the actual process:
First, enter your ZIP code to confirm you're in a supported service area. The system identifies your utility automatically.
Next, provide your basic contact information: name, email, phone. Nothing unusual here.
Then, enter your utility account number. This is the trickiest part because every utility uses different formats. AEP Ohio accounts are 17 digits starting with 000406210. Duke Energy Ohio accounts also have 17 digits but start with 001400607. FirstEnergy utilities use 20-digit numbers starting with 080.
Finally, sign the electronic Letter of Authorization. This authorizes the system to switch suppliers on your behalf. You can revoke this any time.
Once submitted, the system processes your enrollment and you're set.
Finding Your Utility Account Number
Quick answer: Your utility account number is on your electric bill. The format varies by utility—Ohio accounts range from 10-20 digits, Pennsylvania accounts are 10 digits, and Massachusetts accounts require additional fields.
| Utility | Format | Example |
|---|---|---|
| AEP Ohio | 17 digits (000406210...) | 00040621012345678 |
| Duke Energy Ohio | 17 digits (001400607...) | 00140060712345678 |
| FirstEnergy (OH) | 20 digits (080...) | 08012345678901234567 |
| AES Ohio | 10 digits | 1234567890 |
| PECO, PPL Electric | 10 digits | 1234567890 |
| Eversource (MA) | 11 digits + Name Key + POD ID | 12345678901 |
| National Grid | 10 digits + Name Key (Worcester) | 1234567890 |
The Smart Enroll enrollment form validates your account number format automatically. If Smart Enroll shows an error, double-check the number against your utility bill.
Customizing Your Smart Enroll Preferences
Smart Enroll isn't one-size-fits-all. You can customize how it works.
Maximum term length: Set how long you're willing to lock in. Some people prefer short 6-month contracts for flexibility. Others want 24-month terms for price stability. The system respects your preference.
Rate focus: Do you want the absolute lowest price, or do you care about green energy? Some Smart Enroll options prioritize renewable plans. Others focus purely on cost savings.
Supplier preferences: If you've had bad experiences with a particular company, you can exclude them.
The system uses these settings when evaluating available plans. When multiple options meet your criteria, it picks the one with the best overall value based on rate, term, and fees.
Managing Multiple Properties
Smart Enroll enrollment includes your utility account number and service address. Each enrollment is tied to a specific utility account.
If you have multiple utility accounts, you would need to enroll each one separately. Each account gets monitored independently for rate optimization opportunities in its service territory.
What Happens After You Enroll
Quick answer: Smart Enroll processes your enrollment in about a week, then monitors rates and switches you automatically.
Here's the timeline:
- Day 1: You submit your Smart Enroll application
- Days 1-3: Account number validated against utility records
- Days 3-7: Smart Enroll enrollment processed and activated
- Day 7+: Enroll Power monitors rates on your behalf
- Ongoing: Smart Enroll switches you when better rates found
From that point forward, you're on autopilot. Enroll Power continuously compares your current rate to available options. When supplier rates rise above the utility rate, Smart Enroll switches you back to the utility. No action required from you.
Common Questions and Concerns
People ask the same questions before enrolling. Here are honest answers:
"Will I get spam calls?" No. We don't share your phone number with third-party marketers.
"What if I want to switch manually instead?" You can revoke authorization any time and switch yourself. Smart Enroll doesn't lock you in.
"What if I don't like the plan it picks?" You can always switch away. There's no penalty for leaving a Smart Enroll plan through normal channels.
"Does it cost extra?" Smart Enroll is a free service. You pay your electricity bill as normal. The savings come from getting better rates.
"What if my utility isn't listed?" We're expanding coverage. If your utility isn't supported yet, check back or join the waitlist.
Is Smart Enroll Worth It?
Yes, Smart Enroll is worth it for most electricity customers. Here's the honest evaluation:
Smart Enroll is worth it if you:
- Forget to check electricity rates regularly
- Want to save money without ongoing effort
- Live in Ohio, Pennsylvania, or Massachusetts
- Have a residential electricity account
- Prefer automation over manual rate shopping
Smart Enroll may not be worth it if you:
- Enjoy comparing electricity rates yourself
- Want complete control over every supplier switch
- Have a commercial or industrial account
- Live outside Smart Enroll's service areas
Bottom line: Smart Enroll is free, requires no credit check, and has no early termination fees for residential customers. The risk is essentially zero. If Smart Enroll finds better rates, you save money. If Smart Enroll doesn't find better rates, you stay on your current plan. For most people, Smart Enroll automation beats manual rate shopping.
Why Trust ElectricRates.org for Smart Enroll
ElectricRates.org is a licensed electricity enrollment platform serving customers across Ohio, Pennsylvania, and Massachusetts deregulated electricity markets.
Smart Enroll trust signals:
- Regulated markets: Smart Enroll operates in states regulated by PUCO (Ohio), PA PUC (Pennsylvania), and MA DPU (Massachusetts)
- No cost to you: Smart Enroll is a free service with no hidden fees
- Data protection: ElectricRates.org doesn't sell your data or share it with marketers
- Cancel anytime: You can revoke your Letter of Authorization at any time
- No lock-in: No early termination fees for residential Smart Enroll customers
How ElectricRates.org makes money: When Smart Enroll switches you to a competitive supplier, ElectricRates.org receives a small referral fee from the supplier. This fee is already included in the supplier's rate—you don't pay extra. This model aligns our incentives: ElectricRates.org only benefits when Smart Enroll finds you a better rate.
Smart Enroll vs. Manual Shopping
Smart Enroll vs manual electricity shopping comparison:
| Feature | Smart Enroll | Manual Shopping |
|---|---|---|
| Rate monitoring | Automatic (daily) | Manual |
| Switching process | Automatic | Manual enrollment |
| Time required | 5 minutes (one-time) | Hours per switch |
| Track contract dates | Not needed | Required |
| Best for | Most people | Rate enthusiasts |
Manual shopping works if you have the time and discipline to monitor rates regularly. You need to check current rates, compare across suppliers, enter your account info, and submit enrollment. Then do it again whenever rates change.
Most people don't. They switch once, feel good about it, then forget. Rates change. Better options become available. They miss out.
Smart Enroll removes the human failure point. Enroll Power monitors rates continuously—supplier rates update daily, utility rates monthly. Smart Enroll doesn't forget. Smart Enroll doesn't get busy with work.
Recommendation: For people who genuinely enjoy comparing electricity rates, manual shopping is fine. For everyone else, Smart Enroll automation wins.
Frequently Asked Questions
How long does it take for Smart Enroll enrollment to process?
Can I cancel Smart Enroll if I change my mind?
Will Smart Enroll switch me to a more expensive plan?
What information do I need to enroll?
Does Smart Enroll work for commercial accounts?
What happens if I move to a new address?
Looking for more? Explore all our Smart Enroll guides for more helpful resources.
About the author

Consumer Advocate
Enri knows the regulations, the fine print, and the tricks some suppliers use. He's spent years learning how to spot hidden fees, misleading teaser rates, and contracts that sound good but cost more. His goal: help people avoid the traps and find plans that save money.
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Topics covered
Sources & References
- PUCO Energy Choice (Public Utilities Commission of Ohio): "Ohio residents can choose their electricity supplier through the Energy Choice program"Accessed Dec 2025
- PA Power Switch (Pennsylvania Public Utility Commission): "Pennsylvania residents can compare electricity suppliers through PA Power Switch"Accessed Dec 2025
- Mass.gov Energy Choice (Massachusetts Department of Public Utilities): "Massachusetts offers competitive electricity choice for residents"Accessed Dec 2025
Last updated: January 8, 2026


