Clearview Energy

Clearview Energy is a Dallas-based supplier founded in 2008, operating in 13 states plus DC. They market green energy plans and EV owner perks. The elephant in the room: In 2021, Connecticut regulators fined Clearview $500,000 and banned them from the state for six years. The allegations? Charging rates different from contracts, improper early termination fees, and failing to process enrollments. Regulators said Clearview lacked "managerial capability to serve Connecticut customers." Their BBB profile tells a similar story: A+ rating but 1 out of 5 stars from 44 customer reviews. 63 complaints in 3 years. The pattern is consistent—customers sign up at attractive rates, then see bills quadruple when contracts expire. One customer's bill jumped from $150/month to $1,700+. If you sign with Clearview, choose a fixed-rate plan only and set multiple reminders before your contract ends.

Clearview offers fixed and variable rates. The variable plans are where customers consistently get burned. The pattern: sign up at a low intro rate (6-7¢/kWh). Looks great. Then after your contract ends, rates can jump to 20-25¢/kWh—more than double or triple your original rate. Multiple BBB complaints describe bills jumping from $150/month to $1,000+ overnight. If you choose Clearview, ONLY get a fixed rate plan and set multiple calendar reminders before expiration. The green energy and EV perks are genuine benefits, but they're not worth the risk of variable rate plans.

Customer service is a consistent pain point. BBB reviewers frequently mention supervisors being "unavailable" and promised callbacks that never happen. Regulators in Connecticut specifically cited Clearview for failing to process enrollments and renewals, and not notifying customers of processing failures. That's not just bad customer service—that's the kind of thing that got them fined $500,000. If you sign with Clearview: document everything. Keep copies of your contract, screenshot your rates, save confirmation emails. You may need them.