The Truth About Switching Electricity in Texas
Here's what most people don't realize: switching electricity providers in Texas is stupidly simple. You don't call your old company. You don't schedule anything. You don't even have to be home.
You find a better rate, sign up online, and your new provider handles everything else. Your power stays on the entire time—same wires, same meter, just a different company sending your bill.
The whole thing takes about 5 minutes online and 1-3 days to complete. That's it.
5 Steps to Switch (Takes 5 Minutes)
Find your ESI ID or service address
Locate your 17-22 digit ESI ID on your current electricity bill. It's usually near your account number. If you can't find it, your service address works too—new providers can look up your ESI ID.
Compare electricity plans at your usage level
Enter your ZIP code to see available plans. Look at rates at your actual monthly kWh usage (check your bill). Compare the all-in price including TDU delivery fees, not just the energy rate.
Select a plan and sign up online
Choose a plan that fits your needs—fixed rate for stability, or month-to-month for flexibility. Click 'Sign Up' or 'Enroll' and enter your information. Most signups take 5-10 minutes.
Provide your information
Enter your ESI ID or service address, your name, date of birth, Social Security number, and payment method. Your new provider uses this to process the switch.
Confirm and wait 1-3 days
Review your order and submit. You'll receive a confirmation email immediately. Your new service typically starts within 1-3 business days. You don't need to do anything else—your new provider handles the switch.
Pro tip: Skip the guesswork
Already have Texas electricity? Connect your smart meter to see exactly what you'd pay on each plan—based on your actual A/C usage, not estimates.
5 Myths About Switching (All Wrong)
I'll lose power during the switch
Reality: Your power never goes out. Same wires, same TDU, same meter—just a different company sending your bill.
I have to call my old company to cancel
Reality: Your new provider handles everything. You don't need to contact your old company at all.
Switching takes weeks
Reality: Most switches complete in 1-3 business days. Smart meter homes can switch next-day.
The process is complicated
Reality: Online signup takes 5-10 minutes. You just need your address and basic info.
Smaller providers are less reliable
Reality: Your TDU delivers power regardless of provider. Oncor, CenterPoint, and AEP handle reliability—not your REP.
What Happens After You Sign Up
Sign up with new provider
Complete online enrollment in 5-10 minutes
Enrollment processed
New provider submits switch request to ERCOT
Switch completes
Your meter is transferred to new provider
New service active
You're now with your new provider—same power, new billing
Final bill from old provider
Receive final bill and any deposit refund
What You Need to Switch
Required
- ✓ Your service address (or ESI ID from your bill)
- ✓ Valid ID (driver's license, state ID)
- ✓ Social Security number
- ✓ Payment method (credit card or bank account)
NOT Required
- ✗ Calling your old provider
- ✗ Your old account number
- ✗ Being home for installation
- ✗ Any paperwork to mail
What About Early Termination Fees?
If you're currently under contract, you may owe an early termination fee (ETF) when you switch. Typical ETFs in Texas range from $50 to $300, depending on your plan.
Here's the math that matters: If switching saves you $30/month and your ETF is $150, you break even in 5 months and save money from there. Run the numbers before you decide.
Pro tip: Many providers allow penalty-free switching if your contract expires within 14 days—check your EFL. Per PUCT rules (§25.474), you also have 3 business days to cancel any new enrollment.
Ready to Switch?
Connect your smart meter and we'll show you exact costs on every plan—based on your actual A/C usage, not estimates. Most people save $200-400 per year.
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