Got a question? Let's talk.
We're real people who actually answer emails. Ask us anything about electricity rates.
Get in touch
Not sure if switching makes sense? Confused about something on your bill? Just ask—you'll get a straight answer.
Send a message
A quick note
Every message is read. If you're stuck or just want to talk through your options, help is available.
Quick response time
Most messages get a reply within 1-2 business days. Usually faster.
Business hours
Quick answers
The basics
How does automatic rate switching work?
Is your service free?
Which states do you serve?
How much can I save?
Support
Setting up your account
Understanding your bill
Rate comparison questions
How switching works
The partner network has helped millions of customers save on electricity
Email us
Use the form above for detailed questions. Expect a response in 1-2 business days.
Browse the FAQ
Most questions are already answered in the FAQ. Might save you time.
Office
ElectricRates.org1920 McKinney Ave, 7th Floor
Dallas, TX 75201
Stop overpaying for electricity
See what you could save in 30 seconds
Free comparison • No commitment • Takes 30 seconds