First-Time Electricity Switcher: Complete Checklist 2026 - article hero image

First-Time Electricity Switcher: Complete Checklist 2026

First-time electricity shopper checklist. What you need, how to compare rates effectively, and how to avoiding common switching mistakes that cost money today.

Brad Gregory
Brad Gregory

Consumer Advocate

8 min read
Updated this quarter
Reviewed by
Han Hwang
Ohio Pennsylvania Massachusetts

Quick Answer

First-time switcher checklist: 1) Find account number on your AEP Ohio/Duke Energy/PECO/Eversource bill. 2) Note your Price to Compare rate. 3) Compare certified suppliers on ElectricRates.org. 4) Enroll online in 5 minutes. 5) Verify switch after 1-2 billing cycles.

The Question Everyone Asks First

"Wait, I can choose my electricity company? Since when?"

Since 1999 in Ohio. Since 1996 in Pennsylvania and Massachusetts. For over two decades, you've had this right. Most people just don't know.

Here's the part that confuses everyone: your utility doesn't change. AEP Ohio, PECO, Eversource—they still deliver electricity to your home. They maintain the power lines. They respond to outages. They read your meter. Same truck shows up when your power goes out.

What changes? Who generates your electricity and what you pay for that generation. That's it.

Delivery and supply are separate. Your utility handles delivery. You choose who handles supply. Same wires. Same service. Different company name on one line of your bill. Different rate.

Once that clicks, everything else makes sense.

Grab Your Bill (5 Minutes Max)

Find your most recent electricity bill. You need four things from it:

1. Account number — Usually 10-20 digits on the first page. This identifies your service.

2. Current rate — Look in the "supply" or "generation" section. You're looking for cents per kWh.

3. Monthly usage — Listed in kWh. This helps you estimate savings.

4. Rate class — Usually "Residential" or "RS." Confirms you're getting residential rates.

Why gather this first? Because with this info in front of you, comparing plans takes five minutes. Without it, you'll spend thirty minutes hunting through paperwork mid-process.

Can't find your bill? Log into your utility's website. All this info lives in your account portal.

Are You Already Switched?

Some people discover they already have a supplier. Someone signed them up years ago. They forgot. Now they're wondering why they're paying 12 cents when the market rate is 6.

Check the supply charges section of your bill.

If your utility's name appears: You're on default service. You can switch without penalty.

If another company's name appears: You already have a supplier contract. Before shopping, check your contract end date and early termination fees.

How to check: Call the supplier or log into their portal. The contract terms are there.

Why this matters: Switching from one supplier to another mid-contract might trigger a $50-200 cancellation fee. Switching from default service to a supplier? No fee. Ever.

Compare Rates (The Right Way)

Official comparison tools:

Ohio: Apples to Apples
Pennsylvania: PAPowerSwitch
Massachusetts: State utility comparison sites
All states: ElectricRates.org

What to compare:
- Price per kWh (the big number)
- Contract term (6, 12, 24 months)
- Monthly fees (some add $5-10)
- Fixed vs variable rate

Quick math: Multiply the rate by your monthly kWh. That's your estimated supply cost.

Example: 6.5¢ × 1,000 kWh = $65/month for supply.

The warning: Stick with official sites and licensed comparison tools. Door-to-door salespeople aren't always honest about what they're selling. If someone shows up on your porch with a clipboard, tell them you'll research it yourself.

The Lowest Rate Isn't Always Best

That 4.9¢ rate looks amazing. Until you read the fine print.

Hidden fees to check:
- Monthly service fees ($4.95 adds $60/year)
- Minimum usage charges (penalizes low users)
- "Base charges" buried in the contract

Fixed vs variable:
- Fixed = same rate for your entire contract. No surprises.
- Variable = changes monthly with the market. Can spike in summer.

Contract terms that matter:
- Early termination fee (usually $50-200)
- What happens at contract end (auto-renew? variable rollover?)
- Renewal notification (do they warn you?)

The auto-renewal trap: Some suppliers auto-renew you at rates much higher than your original contract. That 6¢ rate becomes 12¢ overnight because you missed a notice.

Read the terms. Not the marketing page. The actual terms of service. This is where surprises hide.

Make Sure They're Real

Takes two minutes. Prevents months of problems.

Official verification:
- Ohio: PUCO certified list at puco.ohio.gov
- Pennsylvania: PA PUC licensed suppliers at puc.pa.gov
- Massachusetts: DPU licensed supplier database

Type the company name into the official database. If they're not there, they're not legitimate.

Extra checks:
- BBB rating
- Online reviews (ignore the 5-star fluff, read the 2-3 star complaints)
- Ask for their license number directly

Red flags:
- Door-to-door salespeople not listed on official comparison sites
- Phone solicitations with too-good-to-be-true rates
- Reluctance to provide a license number
- Pressure to sign immediately

Legitimate suppliers welcome verification. They expect it. They'll give you their license number without hesitation. Companies that dodge? Walk away.

Enroll (Under 10 Minutes)

What you need:
- Utility account number
- Service address
- Personal info (name, SSN for verification)

What happens:
1. Choose your plan and start date (usually 1-2 billing cycles out)
2. Review terms one more time (rate, length, fees, cancellation)
3. Submit

What happens next:
- Confirmation email or letter within a few days
- Your service continues uninterrupted
- The new supplier coordinates with your utility automatically
- You don't need to call anyone or cancel anything

Important: Save your confirmation email. You'll reference it when your first bill with the new supplier arrives.

That's it. The whole process is less exciting than everyone expects. No technician visit. No service interruption. Just a different company name and rate on your next bill.

The Part Everyone Forgets

What to watch for:
1. Confirmation from new supplier (few days)
2. Switch notification from your utility
3. First bill showing new supplier (1-2 billing cycles)

When that first bill arrives:
- Check that the rate matches your contract
- Compare total cost to your old bills
- If something looks wrong, call the supplier immediately

The step 95% of people skip:

Set a calendar reminder for 60-90 days before your contract ends.

Seriously. Do it now. Because in 12 months, you won't remember when your contract expires. You'll get auto-renewed at a higher rate. You'll open a bill that makes you swear. And you'll wish you'd spent thirty seconds setting a reminder.

Future you will thank present you. I promise.

Frequently Asked Questions

Will switching suppliers interrupt my electricity service?

No. Your power stays on the whole time. Your utility still delivers electricity and responds to outages exactly as before. The only thing that changes is who generates your electricity and what you pay for that generation. The switch happens through billing systems, not physical infrastructure.

How long does the switching process take?

Usually 30 to 60 days from enrollment to your first bill with the new supplier. That's one to two billing cycles. If you need to time it right, you can enroll up to 90 days in advance and pick a specific start date to line up with when your current contract expires.

What if I change my mind after enrolling?

You typically have 3 to 7 business days to cancel without penalty after enrolling. This is called the rescission period, and it's required by law in Ohio and Pennsylvania. After that window closes, your contract terms kick in, including any early termination fees. Check your enrollment confirmation for the exact deadline.

Do I need to contact my current utility to switch?

Nope. When you enroll with a new supplier, they handle all the coordination with your utility automatically. You don't need to call anyone or cancel anything. Just pick your new supplier, enroll, and they take care of the rest.

What if I'm renting and the utility is in my name?

If the utility account is in your name and you pay the bill directly, you can choose your supplier. Your landlord has nothing to do with it. But if electricity is included in your rent and your landlord pays the bill, then you can't independently switch suppliers for that address.

Looking for more? Explore all our How-To Guides guides for more helpful resources.

About the author

Brad Gregory

Consumer Advocate

Brad has analyzed thousands of electricity plans since 2009. He understands how electricity pricing works, why some "low" rates end up costing more, and what to look for in an Electricity Facts Label. He writes to help people make sense of a confusing market.

Energy plan comparisonCustomer experienceDeregulated electricity marketsEnergy shopping strategiesResidential rate comparison

Compare rates in your area

Topics covered

first-time-switcher electricity-shopping beginner-guide switching-checklist rate-comparison new-customer

Sources & References

  1. PUCO - Electric Choice (Public Utilities Commission of Ohio): "PUCO provides official shopping guidance and certified supplier lists for Ohio consumers"Accessed Jan 2025
  2. PAPowerSwitch (Pennsylvania Public Utility Commission): "PA Power Switch is the official Pennsylvania electricity shopping comparison tool"Accessed Jan 2025

Last updated: December 8, 2025