Cirro Energy

Best Mobile App 100% Green

Established Texas provider since 2001 with award-winning mobile app

3.6/5 (480 reviews)

Founded 2001

10.3¢

NRG Energy

PUCT #10177

25+ Years

Plano, TX

Updated 2026-01-26

Available Plans

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Overview

10.3¢

Avg Rate

3.6/5

Rating

12-24 mo.

Terms

100%

Green

Plan Types: Fixed Variable 100% Green

Pros & Cons

Strengths

Competitive low fixed rates
Award-winning mobile app (4.9 stars)
Simple straightforward pricing
Backed by NRG Energy since 2014

Watch Out For

A+ BBB rating but 1.2/5 customer review score
Customer service complaints
Some billing and payment posting issues
Aggressive disconnection policies reported
⚠️ Reports of reps making false claims about competitor rates to discourage switching

About Cirro

Cirro Energy was founded in 2001, one year before Texas deregulated its electricity market. The company was acquired by NRG Energy in 2014 and now serves over 150,000 customers.

Plans & Pricing

Cirro offers simple fixed-rate plans without complex tiers or gimmicks. Plans range from 12 to 24 months.

Rate Analysis

Cirro rates typically range from 9.5¢ to 11.5¢ per kWh, generally below market average.

Customer Feedback

What Customers Like

"Best mobile app for managing my electricity account."

App Store

Common Concerns

"Rep told me PowerToChoose rates don't include delivery charges to make their rate seem competitive. That's false—PowerToChoose rates at 1,000 kWh include TDU fees."

Reddit r/TexasEnergyShopping

Frequently Asked Questions

Is Cirro Energy a good company?

Cirro has competitive rates and an award-winning app, but has received complaints about customer service. They have an A+ BBB rating but low customer review scores.

Source: BBB