Massachusetts Utility Guides
3 utilities serving Massachusetts
Massachusetts utility guides for Eversource and National Grid. Compare competitive electricity rates and switch suppliers to save.
Your utility delivers power: While you can choose your supplier, your local utility (Eversource or National Grid) delivers electricity to your home and handles outage restoration. Your utility territory is determined by your address.
Utility Guides & Articles
Eversource Massachusetts: Boston Electric Service & Rates
Eversource serves 1.4 million customers in Boston, Cambridge, Springfield, and eastern/western MA. Their Basic Service rate updates every 6 months via MA DPU. Before switching to a competitive supplier, compare against Basic Service—AG data shows most switchers pay more. Check rates on ElectricRates.org.
National Grid Massachusetts: Worcester Electric Rates Guide
National Grid serves 1.3 million customers in Worcester, Cape Cod, and southeastern MA. Their Basic Service rate updates every 6 months via MA DPU—often beating competitive supplier offers. Many towns offer Community Choice Aggregation (CCA) as an alternative. Compare all options on ElectricRates.org.
National Grid Phone Number & Customer Service (2026)
National Grid serves 3.4 million electric customers in Massachusetts and New York. The main customer service number is 1-800-322-3223 for Massachusetts. Here is every department number, the best times to call, and how to skip the phone tree.
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