Person reviewing electric bill
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Find Your Pennsylvania Utility Account Number

Your account number is required to switch electricity suppliers in Pennsylvania. Here's exactly where to find it for all major Pennsylvania utilities.

Quick Reference by Utility

PECO: 10 digits
PPL Electric: 10 digits
Met-Ed: 20 digits starting with 080
Duquesne Light: 10 digits (Supplier Agreement ID)

Important Note for Met-Ed Customers

Met-Ed uses a unique 20-digit Customer Number format that starts with 080. This is different from most Pennsylvania utilities that use 10-digit account numbers. Make sure you use all 20 digits when switching suppliers.

Method 1 - Check Your Electric Bill

Most reliable method - your account number is always on your bill

Where to Look

Top-right corner of the bill
Labeled "Account Number" or "Acct #"
Near your name and address
May be called "Customer Number"
May include dashes or spaces
Different from meter number
PENNSYLVANIA UTILITY COMPANY
Amount due: $127.43
Bill date: October 15, 2024
Account #: 1234567890
JOHN SMITH
456 MARKET STREET
PHILADELPHIA, PA 19019

Method 2 - Online Account Dashboard

Log into your utility's website to view your account details

PECO

• Visit peco.com
• Click "Sign In" or "My Account"
• Account number shows on dashboard
• Look for 10-digit account number

PPL Electric

• Visit pplelectric.com
• Sign into your account
• Account number displays on overview
• 10-digit account number format

Met-Ed

• Visit firstenergycorp.com
• Choose Met-Ed from utility list
• Log into customer portal
• Look for 20-digit customer number starting with 080

Duquesne Light

• Visit duquesnelight.com
• Sign into online account
• Account number on main dashboard
• Look for "Supplier Agreement ID" (10 digits)

Method 3 - Mobile Apps

Download your utility's official mobile app

Available Apps

PECO: "PECO" app
PPL Electric: "PPL Electric Utilities" app
Met-Ed: "FirstEnergy" app
Duquesne Light: "Duquesne Light" app

Method 4 - Call Customer Service

When all else fails, call your utility directly

PECO
1-800-494-4000
PPL Electric
1-800-342-5775
Met-Ed
1-888-544-4877
Duquesne Light
1-412-393-7100

When Calling

• Have your Social Security number ready
• Provide your service address
• Ask specifically for your "account number" for supplier switching
• They may also call it "customer number" or "supplier agreement ID"

Common Issues & Solutions

Can't Find Account Number on Bill

Look for alternative labels: "Customer Number," "Service Account," "Contract Account," "Supplier Agreement ID," or "Account ID."

Don't Confuse With Meter Number

Your meter number is different from your account number. The meter number is usually on your physical electric meter.

Met-Ed 20-Digit Format

If you're a Met-Ed customer, remember your account number is 20 digits starting with 080. Don't confuse it with shorter numbers on your bill.

New Customer / Just Moved

If you just moved or are a new customer, you'll need your first bill before you can switch suppliers. This usually arrives 30-45 days after service starts.

Digital Bills

Check your email for digital bills, or search for emails from your utility company. The account number will be in the same location as paper bills.

Duquesne Light "Supplier Agreement ID"

Duquesne Light customers: Your account number may be labeled as "Supplier Agreement ID" on your bill. This is the 10-digit number you need for switching.