Understanding Pennsylvania Electricity
2 guides
Learn how Pennsylvania energy choice works, PUC regulations, PA Power Switch comparison tool, and how to navigate the deregulated market.
Key concepts: Pennsylvania's deregulated market lets you choose your electricity supplier while your utility (PECO, PPL, Duquesne Light, or FirstEnergy) delivers the power. The PA PUC's Power Switch tool helps compare offers, but we calculate your actual savings.

PA PUC Consumer Rights: Pennsylvania Electric Guide 2025
The PA PUC licenses all Electric Generation Suppliers and handles complaints at 1-800-692-7380. They regulate PECO, PPL Electric, Duquesne Light, and FirstEnergy utilities. File complaints online at puc.pa.gov or verify any supplier's license before signing a contract.

How to File a PA PUC Complaint: Pennsylvania Dispute Guide
File PA PUC complaints online at puc.pa.gov, by phone at 1-800-692-7380, or by mail to Harrisburg. The PA PUC investigates issues with PECO, PPL Electric, Duquesne Light, and all licensed Electric Generation Suppliers. Most informal complaints resolve within 30 days.
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