ConceptProgramMassachusetts

Massachusetts Energy Choice

Massachusetts retail electric competition since 1998. Residents and businesses can choose their electricity supplier.

About Massachusetts Energy Choice

Massachusetts has allowed retail electric competition since 1998, giving residential and business customers the option to choose their electricity supplier while maintaining their existing utility for delivery services.

National Grid Phone Numbers: Fastest Way to a Human (2026)

National Grid customer service: 1-800-322-3223 (MA). Every department number for outage, billing, and new service, plus the best times to call and skip the queue.

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Massachusetts Department of Public Utilities Eversource Energy National Grid Massachusetts

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